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Parlor.io icon

Parlor.io

Parlor.io is a Feedback Management System designed for SaaS teams who care about their users. Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

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Cost / License

  • Subscription
  • Proprietary

Platforms

  • Mac
  • Windows
  • Online
  • Chrome OS
  • Software as a Service (SaaS)
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  1.  Feedback
  2.  Customer service

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Parlor.io information

  • Developed by

    US flagParlor.io
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription that costs up to $800 per month.
  • Alternatives

    12 alternatives listed
  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce
Parlor.io was added to AlternativeTo by Casey Paxton on and this page was last updated .
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What is Parlor.io?

Parlor is a Feedback Management System that unites Product and Customer teams around the needs of your users in three ways:

  1. Collect & Organize Feedback: Parlor allows you to aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends. Popular features: • Customizable in-moment surveys • In-product feature requests & bug reports • Live chat, Slack, and support ticketing integrations

  2. Validate & Prioritize Feedback: Parlor helps you identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment. Popular features: • User voting on requests • Salesforce and JIRA integrations • Merge similar feedback to clearly quantify impact.

  3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed. Popular features: • In-app release notes • Dynamically segmented user cohorts • Automatic status updates on user requests

With Parlor, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs. Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, all important customer information can be used to measure the impact of collected feedback, which allows your PMs to prioritize their work.

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