OpenSpan Desktop Analytics

OpenSpan Desktop Analytics provides "A Better Way To Manage" by capturing user activity at the desktop to reveal how users interact with their desktop applications, and provides you with tools for measuring and reporting on user processes. OpenSpan Desktop Analytics gives you an unprecedented level of visibility and insight about how users work and how processes can be improved for greater productivity.

The ability to capture and analyze user activity at the desktop level can be useful in many ways. With information about individual application usage, you can better manage IT resources and spending. By understanding how users interact with their desktop environment to perform tasks, you can gain valuable performance insights that can help you identify and replicate best practices across the workforce. Evaluating user activity may allow you to detect process bottlenecks, possible compliance violations and other value leaks. And by tracking processes before and after process improvement projects, you can measure the impact of your efforts.

With OpenSpan Desktop Analytics you can:

Map application usage detail; Analyze business processes; Perform workflow analysis; Create an application activity dashboard; Measure the impact of process improvement efforts; Leverage other resources; Archive activity data.