Merchanto

Merchanto is a solution designed to prevent chargebacks through collaboration between merchants and issuers. It uses a technology-driven strategy to combat fraud, especially with MasterCard and VISA bank cards. The platform has direct API connections with VISA and MasterCard, offering an efficient interface. Integration is swift, allowing online businesses to onboard within a day. The platform also provides 24/7 support with a dedicated manager available for queries.

Merchanto connects users to a global network of VISA and MasterCard issuers. It supports quick resolution services at the pre-dispute stage with numerous participating issuers worldwide, preventing chargebacks. The platform shares dispute data and purchase details between financial institutions and merchants in near-real-time. It also encourages higher acceptance rates by issuing refunds and prompt resolutions instead of chargebacks. Merchanto provides transparent statistics, enabling users to understand their performance indicators and approval rates. It leverages advanced AI and machine learning analysis for digital payments fraud and chargeback prevention.