Makula

Makula is a B2B SaaS platform that helps OEMs, manufacturers, and field service teams digitalise operations, reduce downtime, and unlock new service revenue.

The platform is built around three integrated products:

Makula Field Service helps companies manage their installed base, streamline after-sales operations, and improve customer experience. Teams can handle service requests, schedule and dispatch technicians, and provide customers with a self-service portal. Makula CMMS enables maintenance and operations teams to manage assets, plan preventive maintenance, and reduce unplanned downtime. It supports work orders, inspections, and parts management in a single system. Makula Industrial AI adds a layer of intelligence across operations by making technical knowledge searchable and actionable. It allows teams to find answers instantly, automate documentation workflows, and support technicians with AI copilots.

Makula focuses on outcomes rather than features. Companies use it to respond faster to service requests, preserve critical knowledge, and extend asset life without increasing operational complexity.

The platform is designed for industrial environments, with mobile-first workflows, seamless integrations, and secure deployment options.