HCL BigFix

HCL BigFix is a Unified Endpoint Management (UEM) and automation platform designed to deliver Secure Resilient Operations by reducing risk, cost, and operational complexity across enterprise IT environments. Built on a single-agent, multi-platform architecture, BigFix provides centralized management, security, and remediation for 155M+ endpoints across on-premises, hybrid, and multi-cloud environments.

As AI-driven vulnerability discovery accelerates through frontier models such as Mythos, organizations face a growing challenge: exploitation timelines are shrinking faster than traditional remediation processes can respond. HCL BigFix helps close this gap by enabling near real-time remediation, automated compliance enforcement, and continuous risk reduction across the enterprise.

BigFix combines infrastructure security, endpoint remediation, and digital employee experience automation within a single platform—enabling both IT Operations and Security teams to operate from a unified control plane.

Core Platform Capabilities Infrastructure Security & Remediation:

• Automates vulnerability remediation and patching across workstations, servers, virtual machines, and cloud workloads
• Integrates with leading vulnerability scanners including Tenable, Qualys, and Rapid7 to close the gap between detection and fix
• Enforces continuous compliance using 500,000+ out-of-the-box automations, achieving a proven >98% first-pass patch success rate

Enterprise-Scale Endpoint Management:

• Manages and secures 155M+ endpoints across nearly 100 operating system variants
• Uses a resilient, distributed architecture that maintains policy enforcement even for offline or intermittently connected devices
• Provides centralized visibility and control across globally distributed environments

Digital Employee Experience & Autonomous Support:

• Enhances endpoint health and employee productivity through proactive monitoring and automation
• Powered by AEX, HCL BigFix’s agentic AI platform, enabling self-healing workflows, intelligent automation, and natural-language interaction
• Reduces manual IT effort by resolving device and application issues before they impact end users

By unifying endpoint management, infrastructure security, and employee experience automation into a single platform, HCL BigFix eliminates tool sprawl and simplifies enterprise operations. Organizations gain a consistent, scalable way to secure endpoints, enforce compliance, and maintain operational resilience, without managing multiple disconnected tools.

HCL BigFix supports stringent regulatory and government requirements, including SCAP 1.3 and NIAP certifications, making it suitable for highly regulated industries and public-sector environments.