1. Launch FonePaw Broken Android Data Extraction on computer and click the correct one to fix phone.
2. Connect the phone to your PC and click "Fix Device".
3. Five different situations you may meet: stuck in the startup screen, download mode, FonePaw interface, black screen or others. Select the option that fits your situation.
Step 4. Two ways you may need to follow:
A: If you have choose "Stuck in the Startup screen"/"Black screen"/"Other", select the device name and model of your phone from the drop-down list. And click "Confirm". More Info »
Then follow the instruction on the program to put your phone in Download mode. Then click "Start" to begin to unbrick the phone. The program will begin to download proper recovery package and repair the phone. Your phone will restart automatically and be back to normal.
B: If you choose "Stuck in Download mode"/ "Stuck in FonePaw interface", just click "Next", the program will automatically reboot your device and get it out of the frozen screen.