FAX.PLUS
Cloud fax service meeting HIPAA, SOC 2 Type 2, and ISO 27001 standards with encryption, audit trails, team management, programmable API, SSO, easy number porting, and integrations with tools such as Slack, Google Workspace, and Microsoft for seamless workflows.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Software as a Service (SaaS)
- Mozilla Firefox
Features
- Worldwide coverage
- HIPAA Compliant
FAX.PLUS News & Activities
Recent activities
faxforadollar added FAX.PLUS as alternative to FaxForADollar
overseasfax added FAX.PLUS as alternative to OverseasFax
tmake added FAX.PLUS as alternative to WhatTheFax
What is FAX.PLUS?
FAX.PLUS is an online faxing solution that adheres to stringent security standards including HIPAA and SOC 2 Type 2 compliance. It caters to a diverse range of business sizes, from large-scale enterprises to small and medium-sized entities, as well as individuals.
The service is designed for ease of use across multiple platforms such as web, mobile, and email. It offers the ability to set up teams and assign one or multiple fax numbers to various members. FAX.PLUS also provides a programmable fax API, allowing for the integration of online fax features into proprietary software.
In terms of compliance, FAX.PLUS meets some of the most rigorous data regulations globally, including ISO 27001 and SOC2 Type 2. It offers a HIPAA compliant faxing solution, enabling healthcare providers to securely transmit protected health information (PHI). The service ensures data encryption both in transit and at rest, and provides data residency to meet all data compliance requirements. FAX.PLUS also supports extensive integrations with platforms such as Slack, Zapier, Google Workspace, and Microsoft, and includes Single Sign-On (SSO) capabilities.
FAX.PLUS Videos
FAX.PLUS information
Developed by
Alohi Licensing
Proprietary and Freemium product.Pricing
Subscription ranging between $6 and $100 per month + free version with limited functionality.Alternatives
19 alternatives listedSupported Languages
- English
- French
Comments and Reviews
I would strongly recommend FaxZero instead if they meet your needs. They're a little less sophisticated, but in my experience they don't play games. I signed up for the basic plan, advertised at up to 60 pages per fax, so that I could send a long fax. I set it up, sent it, and a short time later got an email saying that they'd given up because the number was busy. So I set it up again, this time selecting the option to retry. Evidently, though, I was supposed to infer that that meant to retry at added cost if the fax failed midstream. They got through this time, transmitted thirty pages before getting cut off, and repeated the process two more times, charging me for 90 pages and still failing to transmit my entire fax. I contacted support about being billed for triple the number of pages actually transmitted, and their response was that I'm supposed to break up faxes into "5 to maximum 10 pages per file" in contradiction to their advertised 60. The next month, PayPal sent me notification that I'd been billed again. Within five minutes, I logged into FAX.Plus, cancelled my subscription, and messaged support to ask if they could please refund it because I don't want another month of service right now. Their response? Nope, no refunds. And, you know what? Fine, my mistake, they got me. But they won't be getting me ever again.
Advertises HIPAA compliance, but note that's only available with the "Advanced Security Controls" enabled which are only an option with their top-tier "Enterprise" plan (at $59.99 USD / month when billed monthly, as of October 2021).
Pros: Very professional, clean web user interface.
Cons: You can't add any amount of credit you want. You are restricted to adding fixed amounts of credit ($5.99, $11.99, etc.)