

FAX.PLUS
FAX.PLUS is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Software as a Service (SaaS)
- Firefox
Features
- Worldwide coverage
Tags
- fax
- online-fax
- fax-to-email
- Api
- Healthcare
FAX.PLUS News & Activities
Recent activities
What is FAX.PLUS?
FAX.PLUS is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals.
FAX.PLUS Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO).
See the full features set here: https://www.fax.plus/features








Comments and Reviews
I would strongly recommend FaxZero instead if they meet your needs. They're a little less sophisticated, but in my experience they don't play games. I signed up for the basic plan, advertised at up to 60 pages per fax, so that I could send a long fax. I set it up, sent it, and a short time later got an email saying that they'd given up because the number was busy. So I set it up again, this time selecting the option to retry. Evidently, though, I was supposed to infer that that meant to retry at added cost if the fax failed midstream. They got through this time, transmitted thirty pages before getting cut off, and repeated the process two more times, charging me for 90 pages and still failing to transmit my entire fax. I contacted support about being billed for triple the number of pages actually transmitted, and their response was that I'm supposed to break up faxes into "5 to maximum 10 pages per file" in contradiction to their advertised 60. The next month, PayPal sent me notification that I'd been billed again. Within five minutes, I logged into FAX.Plus, cancelled my subscription, and messaged support to ask if they could please refund it because I don't want another month of service right now. Their response? Nope, no refunds. And, you know what? Fine, my mistake, they got me. But they won't be getting me ever again.
Advertises HIPAA compliance, but note that's only available with the "Advanced Security Controls" enabled which are only an option with their top-tier "Enterprise" plan (at $59.99 USD / month when billed monthly, as of October 2021).
Pros: Very professional, clean web user interface.
Cons: You can't add any amount of credit you want. You are restricted to adding fixed amounts of credit ($5.99, $11.99, etc.)