Corefactors is a RevOps-driven, comprehensive CRM solution built to support small to mid-sized businesses in managing their entire revenue lifecycle. From sales and marketing, both digital and offline, to customer support, the platform brings all revenue-generating functions together into one centralized system. With robust workflow automation, intelligent nudges and triggers, a unified 360° customer view, centralized data access, and open integration capabilities, Corefactors eliminates operational silos and aligns teams around a shared goal: maximizing revenue efficiency.
The platform includes powerful features such as contact management, journey automation, and multichannel communication, including built-in telephony with auto-dialer and click-to-call, as well as Email, SMS, and WhatsApp integration. Corefactors also delivers end-to-end sales force automation with capabilities like lead scoring, task and activity tracking, smart alerts and reminders, and a mobile app with field tracking functionality. Additionally, businesses can leverage list management for segmentation, personalized content management for targeted campaigns, a comprehensive ticketing system for customer support, and advanced analytics dashboards offering real-time insights into sales performance, pipelines, call activity, campaign outcomes, support tickets, and overall team productivity.