cordless.io

Cordless is an all-in-one telephony platform with AI-driven intelligence capabilities designed for customer-facing teams.

Unlike other platforms, Cordless provides a full set of features, including AI-driven intelligence, at no additional cost. These capabilities enable teams to gain insight into the content of customer conversations, fostering a better understanding of what customers are calling about and making it easier to identify emerging topics and trends.

Cordless’s AI-powered tools have been designed to enhance existing Customer Support workflows, facilitating key tasks, such as understanding first-call resolution without manual checks and ensuring compliance.

One of Cordless’s standout features is enterprise-level reporting, allowing businesses to gain valuable insights into their communication patterns.

What sets Cordless apart is the team’s dedication to a personalized experience. They are friendly and supportive, offering free phone number porting, tailored onboarding, and complimentary regular check-ins to ensure users get the most out of the system. They also provide prompt 24/7 incident support.