CommandBar

CommandBar is a software offering a range of widgets designed to enhance product functionality. Notable features include a universal search option, in-app assistance, product tours, and checklists. The software is popular among top Product-Led Growth (PLG) teams like Netlify, Gusto, and Freshworks.

The Magic Search feature of CommandBar enables users to search all app components from one search bar, eliminating the need to manually look for specific functions. It also offers insights into user intent, particularly from unsuccessful searches, aiding in feature prioritization, user segmentation, and personalized support. The Nudges & Questlists feature guides users towards specific outcomes, such as new feature announcements or upgrade prompts. Questlists are integrated checklists that lead users through a series of steps within the app.

CommandBar's HelpHub feature improves help content accessibility by making all help articles, blogs, and instructional videos searchable within the app. It supports natural language search, providing results regardless of the exact terminology used by the user. The software also features an AI Chat, which provides high-quality responses to user queries and can suggest follow-up questions and recommend in-app actions. If the AI Chat fails to provide a satisfactory answer, it can transfer the conversation to a human via integrations with common help chat providers. CommandBar also enables the creation of personalized experiences using a no-code editor or HTML and CSS, with segmentation rules and analytics to refine these experiences.