Cloudways

Cloudways is Amazing.

The Cloudways Support Team is very professional and experient.

All applications on Cloudways have excellent performance and support.

I'm fan of Cloudways.

We wish great success for Cloudways and all your customers.

On the few occasions I've needed support chat was right there and solved my problem. Thank you Cloudways!

Just terrible in new customer onboarding!

I've heard about the Cloudways hype and I'd decided to get off the "VPS server management" burden. So I went to Cloudways website and signed up for a free trial account. Then it redirected me to a live chat windows to submit some info before they sign me up. The chat agent's name was Rafat, who told me to wait for a minute before they send me an activation link by email.

Nothing happened in one hour!

I reached the live support again. This time an agent named Asher answered my request. After submitting registration information (again), he kept silent and left the chat window without saying goodbye. And there was no activation link, of course.

This must be the worst experience I've had so far and I think no one should be treated like the way Cloudways did to me.

[Edited by taoxuanminh, October 19]

Cloudways changed the game for me. Their simple WordPress hosting and 5-star support have allowed me to look like a web design and maintenance guru!

Unfortunately the root lock-out is for our needs a critial blocker. Therefor atomic deployments on Cloudways servers fail. The support from Cloudways admitted that certain functions aren't available yet.

Best dedicated hosting platform with affordable prices. My WordPress websites runs smoothly both the Front- and Backend. Excellent and very quick support.

Affordable professional hosting with great support.