CareAR icon
CareAR icon

CareAR

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With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly...

CareAR Assist delivers live AR remote assistance

License model

Country of Origin

  • US flagUnited States

Platforms

  • Online
  • Android  Requires device that supports ARCore
  • iPhone  Requires device that supports ARKit
  • Android Tablet  Requires device that supports ARCore
  • iPad  Requires device that supports ARKit
  • Software as a Service (SaaS)
5 / 5 Avg rating (1)
1like
1comment
0news articles

Features

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Properties

  1.  Support for Themes
  2.  Privacy focused

Features

  1.  No Tracking
  2.  Ad-free
  3.  Two-factor Authentication
  4.  Augmented Reality
  5.  Screen Sharing
  6.  Extensible by Plugins/Extensions
  7.  Real time collaboration
  8.  No Coding Required
  9.  AES-256 Encryption
  10.  Customer service
  11.  WebRTC
  12. Salesforce icon  Salesforce integration
  13.  AI-Powered
  14.  Video Calling

 Tags

CareAR News & Activities

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CareAR information

  • Developed by

    US flagCareAR
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription that costs $0 per month.
  • Alternatives

    2 alternatives listed
  • Supported Languages

    • English
    • French
    • German
    • Indonesian
    • Italian
    • Japanese
    • Malay
    • Portuguese
    • Spanish
    • Chinese

AlternativeTo Categories

Social & CommunicationsSecurity & PrivacyBusiness & CommerceRemote Work & EducationAI Tools & Services

Apple AppStore

  •   Updated Jun 14, 2025
  •   4.63 avg rating
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Our users have written 1 comments and reviews about CareAR, and it has gotten 1 likes

CareAR was added to AlternativeTo by ben-pinkerton on Jan 31, 2024 and this page was last updated Jan 31, 2024.

Comments and Reviews

   
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Top Positive Comment
ben-pinkerton
Jan 31, 2024
0

The best AR and AI platform for customer and field service support

What is CareAR?

With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of customers, employees, and field staff.

Benefits: •Faster Time to Resolution:?Gain instant visual context – spend time solving the problem versus assessing the situation •Higher First Time Fix Rates: Get faster resolution powered by the annotation toolbox •Deflect?Costly Dispatches: Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance •Knowledge Transfer: Reduce your skills gap and make experts more accessible to more junior field resources or contractors •Customer Experience:?Raise customer satisfaction and NPS through unmatched quality, service, and capabilities •Lower your carbon footprint: Eliminate or reduce truck rolls to achieve issue resolution while lowering your carbon footprint and saving money •Self-solve Experiences: Boost self-solve effectiveness for customers and employees with step-by-step AR visual direction within each user’s device.

CareAR Assist is the ultimate tool for service management teams looking to provide faster, more effective problem resolution, reduce downtime, and substantially save on travel and transport costs.

CareAR Instruct provides detailed step-by-step instructions for customers and technicians, empowering them to self-solve issues leading to improved first-time fix rate, reduced customer service calls, and increased procedure compliance.

CareAR Experience build enables any business user to create immersive AR and AI powered digital work instructions through a no-code point and click interface.

CareAR Videos

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