BroadSoft MobileLink is a simple non-VoIP client that enables end-users to make and receive calls over their existing cellular service using their business identity. Users can dial and manage calls from their personal smartphones just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more.
With MobileLink, users can also search corporate directories, click-to-dial from the contact, and manage calling options, including call through (direct dial without pin codes or two-stage dialing) and call back (invokes a call from the BroadWorks system, avoiding roaming charges.)
Operator and system neutral, MobileLink is completely integrated with the BroadWorks service delivery platform, turning the business user’s personal mobile into an extension of the PBX.
MobileLink also integrates with BroadSoft Msg.Now — a fixed-line text messaging solution that allows users to send and receive text messages using their business number.