Secure collaboration platform Mattermost bring new solutions for generative AI

Mattermost, a secure collaboration platform for technical teams, has announced new solutions for Generative AI and ChatGPT to deliver AI-augmented communication and workflow experiences in strict security environments. The announcement was made at the Web Summit Rio technology conference. The new solutions are expected to dramatically increase speed and decision advantage in government, defense, and technology organizations.

“As strict security organizations implement Generative AI technologies, such as ChatGPT, there’s an urgent need for verifiable privacy assurances, data control, and granular permissions solutions when training AI systems with data from internal discussions,” said Ian Tien, CEO of Mattermost. “As an open source platform, Mattermost is supporting the security and compliance community in meeting these vital and evolving needs.”

Mattermost has already started by offering a customizable ChatGPT bot framework built to integrate with OpenAI, various private cloud LLMs, for embedding generative AI assistance, and more. Additionally, Mattermost has been equipped with 'functional intelligence' thanks to the integration with ServiceNow's 'Virtual Agent' platform for speeding up resolving employee/customer issues.

Similarly, they have added an overlay of “domain-specific intelligence” to help with expanding the workflow in strict security scenarios, and a partnership with Ask Sage to enhance decision quality, collaboration, and operational productivity.

Mattermost's new solutions are expected to revolutionize communication and workflow experiences in strict security environments. The company's commitment to security and compliance is a testament to its dedication to the needs of the security and compliance community.