Box has officially launched Box AI, integrating advanced AI models into the Content Cloud platform

Box, the cloud content management and file sharing service, has announced a new suite of capabilities called Box AI, which integrates advanced AI models into its Content Cloud platform while still maintaining the highest standards for security, compliance, and privacy. With this new suite of capabilities, organizations can easily discover and share insights, create content based on their data, and get the exact information they need faster than ever before.

Sales teams will find Box AI especially helpful, as they will be able to surface potential questions and answers a prospect might ask during a sales presentation. Customer service teams will also benefit from the insights provided by Box AI, as they will be able to uncover key areas for improvement by analyzing customer feedback surveys. Additionally, recruiters can draft job postings for any position based on internal documents such as meeting notes.

Box AI will help users create content faster, which will increase productivity. With a simple prompt, users can draft emails, newsletters, or blog posts from scratch in different tones, lengths, and styles. Marketing teams will be able to overcome writer’s block when creating blog posts, web copy, and captions, and customer success teams will be able to tailor general onboarding documents to a specific customer's unique needs. Product teams will also have an on-demand sounding board that will provide feedback on new product ideas, names, and designs.

Image by Box

Box AI is guided by the AI Principles and designed to keep customers in control of their data. Users can only see and interact with the files and content they’re allowed to access. With Box AI, organizations can tap into the wealth of knowledge that resides within their enterprise content and get the exact information they need faster than ever before, while still maintaining the highest standards for security, compliance, and privacy.