UserVoice AlternativesTop Customer Feedback Managers and other similar apps like UserVoice

One of the most popular alternatives to UserVoice is Formbricks, which is open source with a free version. Other popular alternatives are Freshdesk, Zendesk, UseResponse and LiveAgent. Customer Feedback Managers like UserVoice are a crowded field, with more than 100 alternatives for the web, iPhone, Android, Windows and Mac.

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Alternatives
UserVoice alternatives page was last updated

Alternatives list

  1. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    139 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Good alternative?
     
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    2
  2. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    317 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
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    2
  3. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    243 UseResponse alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
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    2
  4. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    Good alternative?
     
  5. Productboard icon
     46 likes

    Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. UserReport icon
     34 likes

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
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    2
  7. Sleekplan icon
     12 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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    5
  8. Quackback icon
     2 likes

    Open-source feedback platform with voting boards, roadmaps, changelogs, and AI agent workflows to incorporate customer feedback directly into the development workflow.

    29 Quackback alternatives

    Cost / License

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    Good alternative?
     
  9. Fider icon
     19 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    72 Fider alternatives

    Cost / License

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
    • GB flagUnited Kingdom
    Fider screenshot 1
    Good alternative?
     
  10. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
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    1
  11. Suggest.gg icon
     2 likes

    Keep track of ideas and viewer suggestions, show off what you're working on, and easily get feedback from your audience.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
12 of 236 UserVoice alternatives