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Open Source Ticket Request System

Open Source by OTRS AG | Link to website

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow the support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS! It is distributed under the GNU Affero General Public License (AGPL) and tested on Linux, Sola... More info »




It's awesome that you want to help us remove incorrect alternatives. Feel free to report more applications below. But keep in mind that the only reason for an alternative not to be valid is if it doesn't share common functionality with Open Source Ticket Request System. It might not be a good choice according to you but it’s still an alternative. Read more about our thoughts about alternatives here.

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