Alternatives to osTicket for all platforms with any license

Platforms

Mobile

Web / Online

Other Platforms

Show 24 less popular platforms
  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

    Commercial Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps

  • Bugzilla icon

    Bugzilla

    Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of...

    Open Source Web

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

    Commercial Web Android iPhone Blackberry iPad

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

    Commercial Web

  • Request Tracker icon

    Request Tracker

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

    Open Source Linux Web Perl

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise...

    Commercial Web iPhone

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets...

    Open Source Mac Windows Linux Web Android ... iPhone Android Tablet BSD iPad Self-Hosted

  • HESK icon

    HESK

    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...

    Free Windows Linux Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in...

    Commercial Web

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  • OpenSupports icon

    OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

    Open Source Self-Hosted

osTicket Comments

This application is perfect for small companies who needs f ...

Comment by Markose
about osTicket · Jun 2011 ·

This application is perfect for small companies who needs free helpdesk system in order to help their customers. The customers don't have to register to create a ticket. They just need a valid e-mail address. This one also has a knowledge base system to help out with common problems.

Is a very good help desk support system, but it lacks business days option for SLA's. Only 24x7.

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