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osTicket

Open Source by osTicket | Link to website

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and... More info »




It's awesome that you want to help us remove incorrect alternatives. Feel free to report more applications below. But keep in mind that the only reason for an alternative not to be valid is if it doesn't share common functionality with osTicket. It might not be a good choice according to you but it’s still an alternative. Read more about our thoughts about alternatives here.

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