Alternatives to osTicket for all platforms with any license

  • UseResponse icon

    UseResponse

    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. More flexibility and control for one-time fee, no monthly payments or...

    Commercial Web / Cloud Self-Hosted

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad Google Apps

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Bugzilla icon

    Bugzilla

    Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial...

    Open Source Web / Cloud

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation &...

    Commercial Web / Cloud

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

    Open Source Mac Windows Linux Web / Cloud Android iPhone Android Tablet BSD iPad Self-Hosted

  • Request Tracker icon

    Request Tracker

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since...

    Open Source Linux Web / Cloud Perl

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial Web / Cloud iPhone

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime...

    Commercial Web / Cloud

  • Kayako icon

    Kayako

    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Blackberry Android Tablet Windows Phone iPad

  • HESK icon

    HESK

    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system. 3...

    Free Windows Linux

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  • VisionProject icon

    VisionProject

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations....

    Free Personal Web / Cloud

  • Zammad icon

    Zammad

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

    Open Source Mac Linux Web / Cloud Self-Hosted

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad Self-Hosted GitHub

  • jtrac icon

    jtrac

    JTrac is an open source and highly customizable issue-tracking web-application written in Java.

    Open Source Mac Windows Linux

    • Discontinued Last version from 2008: http://j-trac.sourceforge.net/files/
  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Share this list of alternatives?

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They...

    Commercial Web / Cloud

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser Whether we are a contact...

    Commercial Web / Cloud

  • DeskPRO icon

    DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Web / Cloud Self-Hosted

  • TeamSupport.com icon

    TeamSupport.com

    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you...

    Commercial Web / Cloud

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome Safari

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets come in or as they are...

    Commercial Web / Cloud

  • NodePoint icon

    NodePoint

    NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email...

    Open Source Windows Linux

  • Reamaze icon

    Reamaze

    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat...

    Commercial Web / Cloud

  • eBLVD icon

    eBLVD

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Commercial Web / Cloud

  • Keeping.com icon

    Keeping.com

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Commercial Web / Cloud Chrome

  • BUGtrack icon

    BUGtrack

    BUGtrack is a web-based bug tracking and project management. Why use BUGtrack? Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Unlimited projects & Bugs Manage...

    Commercial Web / Cloud

  • Zoho BugTracker

    Zoho BugTracker is an online web-based bug tracking/issue management software tool that allows you to quickly submit and track bugs that software projects are bound to generate and fix them all in time and within budget.

    Commercial Web / Cloud

  • Cerb icon

    Cerb

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track...

    Commercial Mac Windows Linux Web / Cloud

osTicket Comments

This application is perfect for small companies who needs f ...

Comment by Markose
about osTicket Jun 2011

This application is perfect for small companies who needs free helpdesk system in order to help their customers. The customers don't have to register to create a ticket. They just need a valid e-mail address. This one also has a knowledge base system to help out with common problems.

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