UserTesting.com AlternativesOnly apps categorised as Customer Feedback Managers

The best Customer Feedback Manager alternative to UserTesting.com is PlaybookUX. It's not free, so if you're looking for a free alternative, you could try TestYourApp or Emble. If that doesn't suit you, our users have ranked more than 25 alternatives to UserTesting.com and nine of them are Customer Feedback Managers so hopefully you can find a suitable replacement. Other interesting Customer Feedback Manager alternatives to UserTesting.com are userinput.io, Validately, Userfeel.com and UserLook Recorder.

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Alternatives list

  1. PlaybookUX icon
     2 likes

    PlaybookUX is a user testing software that helps businesses gain actionable insights. Our point of differentiation is that we automate the process by verifying our tester pool with Linkedin and using A.I. to synthesize sessions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Software as a Service (SaaS)
     
  2. userinput.io icon
     2 likes

    Use userinput.io to get feedback quickly and easily on your website so that you can improve trust and conversion, learn what confuses people, what they think of your logo and branding, and find specific ways to improve your website so that it functions and earns better.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Validately icon
     4 likes

    Validately is a premier service for remote moderated and unmoderated user testing on anything from prototypes to live websites across desktop and mobile. In one platform you can record videos, take notes, create and share clips, and view analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
     
  4. Userfeel.com provides remote usability testing using a multilingual panel of testers speaking 40 languages. Additional features: Automatic video transcription, tasks timing, SUS calculation (System Usability Scale), highlight reels creation and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    • Android Wear
     
  5. Get High-Quality feedback for Your App for free. Test other apps to earn credits. Use your credits to get valuable feedback on yours.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  6. Emble icon
     Like

    Emble is a user research platform that simplifies the process of creating, sharing, and analysing unmoderated, remote studies. Designed for efficiency, Emble lets you set up tasks, invite participants, and automatically gather insights—all while offering high-quality video...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. UserLook Recorder is a free tool that lets you get video recordings of your users giving feedback while using your website or app.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • iPhone
     
  8. UserFeedback provides written feedback about your website from real people. No changes to your website code, no complicated test setup, no recruitment of testers. Yet, high-quality feedback in under 24 hours from people in your target audience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. GetFeedback by Draftss is a feedback service where Founders, Designers, Developers, Agencies and Freelancers can fetch constructive feedback for their landing page. Figure out the shortcomings on your landing page and get fully-functional website improvements done by UI/UX...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
9 of 9 UserTesting.com alternatives