TeleCMI

TeleCMI’s cloud calling software is loaded with 60+ call center features. When integrated with Pipedrive, sales, support, and marketing teams can manage business calls within CRM. Our Click2Call feature automatically enables the dial icon next to phone numbers in CRM and helps agents call leads seamlessly.

Our platform automatically logs all call data like incoming calls, outgoing calls, missed calls, call duration, and call recordings. Thus, allowing users to track all previous interactions and conversations with customers.

Features:

• ‘Click2Call’ to dial contacts in the Pipedrive CRM
• Call popup for incoming and outgoing calls with customer data by syncing your Pipedrive database
• Get virtual and toll-free numbers for 80+ countries
• Add your teammates and start managing sales and support calls within your CRM
• Access to IVR, call routing, call forwarding, voicemail, SMS, and other call management features
• Mobile and desktop apps enable remote work and help teams communicate from anywhere
• Unlimited domestic and international calling plans are available
• Setup and start managing calls in minutes
• Do post-call activities like taking call notes and scheduling followups
• A call popup card with customer data will be displayed during incoming and outgoing calls to get a clear view of all calls.