TaskCall

TaskCall is an incident response and management service that helps organizations digitize their operations and reduce downtime costs to the minimum by mobilizing their response effort and streamlining stakeholder communication. With our in-depth analytics, companies can find crucial vulnerabilities in their infrastructure and work towards long term efficiency.

On-Call Determination

Dynamic rotational on-call schedules with multiple levels of support and auto escalation to ensure no incident goes unnoticed.

Impact Visibility

Get a clear understanding of the impact of an incident across your technical and business services resulting from an incident and focus in on the root cause faster with automatic error dependency identification.

Automation

Reduce noise by content based alert suppression and AI enabled alert grouping. Create custom rules for handling incidents dynamically based on the core problem. Run diagnostics and health checks on other parts of your system with a single click.

Collaboration

Integrate with chat-ops applications like Microsoft Teams, Slack and Google Chat to connect and collaborate with your team.

Customer Support

Bring customer support agents in on the loop. Give them context and visibility to backend IT-Ops and DevOps issues and avoid interrupting your responders.

Analysis Continuously improve your operational efficiency withaler in depth analysis of your incident management and team performance.