Seranova AI
Seranova automates review requests and feedback handling for local service businesses that depend on Google Reviews. It analyzes customer replies using sentiment detection and lets owners resolve issues before asking for a public review.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
Features
Properties
- Lightweight
Features
- Dark Mode
- Marketing Automation
- Extensible by Plugins/Extensions
- Ad-free
- Reviews and Recommendations
- AI-Powered
Tags
- reputation-management
- review-management
Seranova AI News & Activities
Recent activities
- seranova updated Seranova AI
- seranova liked Seranova AI
- seranova added Seranova AI
seranova added Seranova AI as alternative to Statused, Reputon, NiceJob and Weave
Seranova AI information
Developed by
Dream Beyond Technologies Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $50 and $130 per month.Alternatives
40 alternatives listedSupported Languages
- English
What is Seranova AI?
Seranova is a reputation workflow tool built for HVAC companies, plumbers, electricians, roofers, restaurants, salons, and clinics. It sends post-job feedback requests via SMS or email, reads the customer’s reply using sentiment analysis, and decides what should happen next. Positive responses receive a Google Review link immediately. Neutral and negative responses are sent to the owner first, so concerns can be addressed before the customer gets the final review request. Every customer eventually receives a review invitation, but owners gain a controlled chance to resolve issues before they become public reviews.