Omni Intelligence
1 like
360° Contact Center Productivity Platform in the Cloud: Speech Analytics, Voice Biometrics, Automatic IVR Mapper/Monitoring, SLA/Voice Quality Monitoring, IVR/Contact Center Load/Performance Testing, Voicebot / Conversational IVR Testing and more.
Cost / License
- Pay once or Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Features
- IVR
Tags
- speech-analytics
- automatic-ivr-monitoring
- voice-quality-monitoring
- automatic-ivr-mapper
- voicebots
- voice-biometrics
- conversational-ivr-testing
Omni Intelligence News & Activities
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Omni Intelligence information
Developed by
UnknownLicensing
Proprietary and Commercial product.Pricing
One time purchase that costs $0, and / or subscription that costs $0 per month.Alternatives
1 alternatives listedSupported Languages
- English
What is Omni Intelligence?
360° Contact Center Productivity Platform in the Cloud: Speech Analytics, Voice Biometrics, Automatic IVR Mapper/Monitoring, SLA/Voice Quality Monitoring, IVR/Contact Center Load/Performance Testing, Voicebot / Conversational IVR Testing and more
Comments and Reviews
Saves a lot of time and money to ensure the IVR call flows are working well after each change request
We had limited deadlines to complete the IVR testing over the weekend and were already outside of our budget with Cyara. Our team lead found Omni Intelligence and we created an account with them within a minute. They have transparent and affordable pricing with a fully automated service - so we just created an account and were able to move on with the project. It's really nice to finally have an IVR testing solution that can help close projects on time and on budget.