Marcom Robot Customer Feedback Tool
Marcom Robot is an all-in-one customer feedback tool that helps you create, launch, analyze and act upon customer feedback.
Features
- Real time collaboration
- No Coding Required
Tags
- free-online-surveys
- surveys
Marcom Robot Customer Feedback Tool News & Activities
Recent activities
What is Marcom Robot Customer Feedback Tool?
Marcom Robot is an all-in-one customer feedback tool that helps you create, launch, analyze and act upon customer feedback.
One-click CSAT, CES and NPS surveys: Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats.
Multi-question fully-customizable surveys: Use our survey builder to create multi-question surveys with single choice, multiple choice, Yes/No, radio, and other types of questions.
Out-of-the-box survey templates: Ready-to-launch CSAT, CES and NPS survey templates pre-built for you according to the survey best practices.
Alerts on feedback that requires attention: Real-time email notifications on responses, scores and ratings (positive or negative) that require your special attention.
Survey analytics and reporting: Fully customizable real-time CSAT, CES and NPS dashboards and charts combined with advanced survey analytics.
Marcom Robot Customer Feedback Tool information
Developed by
Marcom Robot Licensing
Proprietary and Freemium product.Pricing
Subscription that costs up to $79 per month + free version with limited functionality.Rating
Average rating of 5Alternatives
2 alternatives listedSupported Languages
- English
Comments and Reviews
My experience with Marcom Robot has been excellent. The software has made it easy for me to collect and manage customer feedback, analyze survey results, and take actionable steps to improve customer experience. The customer support team has also been helpful in addressing any concerns I may have had.
By using the Marcom Robot Customer Feedback Tool, we're able to gather feedback from customers and make data-driven decisions about how to improve our products and services. This helps us stay competitive in our industry and provide a better experience for our customers.
Marcom Robot Customer Feedback Tool has impressed me with its diverse range of survey types that cater to varying business needs. The tool offers a plethora of options, from one-click surveys to detailed questionnaires, providing an effortless way to gather feedback from customers. I find this versatility extremely valuable as it allows me to tailor the surveys to my specific requirements and gain insights that are most relevant to my business.
I had a very satisfying experience using the Marcom Robot Customer Feedback Tool. One thing I particularly appreciated about this tool is the variety of survey types it offers. Whether you want to create a short, one-click survey or a more detailed questionnaire, the tool provides a user-friendly interface to create customized surveys that meet your business needs. The survey builder is intuitive and straightforward, making it easy to create surveys quickly without requiring any coding skills. I was impressed by the tool's ability to customize survey themes and branding to match my business's aesthetic.
Overall, Marcom Robot is a great customer feedback tool that can be used to collect and analyze customer feedback. The software provides an easy-to-use interface and offers multiple types of surveys that can be customized. Additionally, the software provides survey analytics and reporting features that allow you to measure and track your CSAT and NPS in real-time. However, I found the reporting feature a bit limited in terms of customizability.
The tool offers an easy-to-use survey builder that allows you to create one-click surveys in minutes. The software provides predefined survey templates that can be used or customized according to your needs. It offers an intuitive step-by-step survey builder that can help you create your custom surveys from scratch.
Overall, Marcom Robot is a great customer feedback tool that can be used to collect and analyze customer feedback. It offers an easy-to-use interface and provides multiple types of surveys that can be customized to your needs.