

HotelSpeaker
Hotel Speaker is a comprehensive guest communication platform designed to revolutionize how hotels manage and respond to online reviews.
Cost / License
- Subscription
- Proprietary
Platforms
- Online




HotelSpeaker
Features
Tags
- reputation-management
- Customer Reviews
- Artificial intelligence
- review-management
- AI Assistant
HotelSpeaker News & Activities
Recent activities
- HotelSpeaker added HotelSpeaker
HotelSpeaker information
What is HotelSpeaker?
HotelSpeaker is an AI + human review management solution that helps hotel managers respond to guest reviews across multiple platforms with speed, consistency, and authenticity.
By combining advanced natural language processing with multilingual native writers, it delivers personalized replies aligned with each property’s unique style through its “Extreme Personalization” approach, analyzing brand guidelines and tone of voice to ensure authentic communication.
Beyond reputation management, responses act as a marketing tool, promoting your property’s strengths at the crucial moment before travelers decide to book.
The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers can choose from multiple response options and track performance via a dedicated analytics dashboard.
With quick turnaround and multilingual support, HotelSpeaker streamlines review responses while preserving brand voice, strengthening guest connections, and driving incremental bookings.
