Expo XT Collaboration Analytics

Complete UC & UCaaS Reporting For Chat, Meetings, And Voice

Supercharge your business with Expo XT Collaboration Analytics and unlock valuable insights into customer interactions, team collaboration, and enterprise-wide communication trends. Our UCC solution seamlessly integrates with popular collaboration and voice communication tools like Microsoft Teams, Zoom, and Cisco Webex/Suite, Expo XT enables you to make informed, data-driven decisions.

Dive deep into communication patterns across all modalities with chat, voice, and meeting reports.

Simplified, consolidated call analytics: Multiple platforms, multiple communication modalities, one UC reporting solution. Expo XT aggregates data from multiple sources to deliver complete, crystal clear insights on the entire communication network. Expo XT can blend UC and UCaaS call analytics data with on-premise PBX cdr reporting for easy reporting and total insight regardless of the communication platform.

Predictive UC Analytics: Expo XT uses predictive analytics to detect call trend patterns and anticipate peak call volume, enabling you to proactively respond to trends.

Identify Meeting Inefficiencies: Manage meeting duration and participant numbers to find inefficient communication channels that are costing productivity time.

AI Analysis Of Voice Calls and Recordings: Metropolis solutions uses Natural Language Processing (NLP) to extract, transcribe and analyze voice calls and recordings.

Connects With ALL Your UC And UCaaS Tools: Got Teams? Zoom? Webex? Mitel? NEC? Avaya CM? Cisco CUCM? Get one solution to manage reporting on every chat, meeting, and voice call across the ENTIRE enterprise.