

CoPointer
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CoPointer is a co-browsing tool. It allows agents / operators to join customers in their browsing sessions, interacting and collaborating with them in real time. Customer and agent can browse your website together, resolving customer issues faster.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Features
- Screen Sharing
- Real time collaboration
- Co-browsing
- Audio Conferencing
- Voice Chat
- Live Support Chat
Tags
- Live Chat
- chatbox
- chat-box
- collaboration-software
- Video Chat
- collaboration
- E-commerce
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Post comment/reviewWhat is CoPointer?
CoPointer is a co-browsing tool. It allows agents / operators to join customers in their browsing sessions, interacting and collaborating with them in real time. Customer and agent can browse your website together, resolving customer issues faster. So, your customer will get fully personolized support. It means happy customer. And happy customer -> long term customer -> more value to your business. Copointer delivers:
- Higher customer satisfaction
- Increased trust
- Higher conversion rates
- Easier customer onboarding
- Personalized service
- Private and secure environment
- Quick solutions to customer’s query





