Augment CXM Alternatives

Augment CXM is described as 'Integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service' and is an website in the business & commerce category. There are 2 alternatives to Augment CXM, not only websites but also apps for Windows and SaaS. The best Augment CXM alternative is Nice Uptivity Quality Management.

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Augment CXM alternatives page was last updated

Alternatives list

  1. Nice Uptivity Quality Management icon

    Nice Uptivity Quality Management

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    NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
     

    • Nice Uptivity Quality Management is the most popular Windows alternative to Augment CXM.

    • Nice Uptivity Quality Management is the most popular commercial alternative to Augment CXM.

    • Nice Uptivity Quality Management is Paid and ProprietaryAugment CXM is also Paid and Proprietary
  2. Phonestat icon

    Phonestat

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    Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

    Cost / License

    • Subscription
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    • Software as a Service (SaaS)
    Phonestat screenshot 1
     

    • Phonestat is the most popular Web-based & SaaS alternative to Augment CXM.

    • Phonestat is Paid and ProprietaryAugment CXM is also Paid and Proprietary
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