360 SMS App
360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS.
Cost / License
- Pay once
- Proprietary
Platforms
- Software as a Service (SaaS)
- Windows
Features
What is 360 SMS App?
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews.
The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly.
Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication.
360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations.
Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed.
Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel.
360 SMS App Videos
360 SMS App information
Developed by
360 Degree Cloud Technologies Pvt Ltd Licensing
Proprietary and Commercial product.Pricing
One time purchase (perpetual license) ranging between $7 and $20.Alternatives
1 alternatives listedSupported Languages
- English
- Afrikaans
- Albanian
- Arabic
- Bengali
- Bihari
- Burmese
- Chinese
- Czech
- Estonian
- French
- Hindi
- Japanese
- Swedish
- Polish
- Tamil
Comments and Reviews
Thank you, 360 SMS
It has made our lives easier when it comes to communication. We have been to automate many text operations like campaigns, support, follow-ups, etc. Its color-coded notifications are superb and helped us to prioritize our responses better for effective communication.
It feels great while using 360 SMS.
I like this app because it is well-designed and easy to implement and use. The support team is easy to work with. Team members have been excellent partners and helped us all the way to ensure quality support.
The app is easy and quick to install. The support team is very quick and helpful, and this is why 360 SMS customer service stands out. Team members are ever-ready to help you achieve your goals throughout your customer lifecycle.
Perfect texting app in every aspect "Quick set up Easy to use Highly Customizable and scalable 5 star rated on AppExchange Wide range of advanced functionalities 11 pre-integrated communication channels I just love it!"
Best SMS App for Salesforce Texting with all 8 integration channels