Magento 2 Login As Customer Extension 1 alternatives | Website
In case you are managing a big online store with a constant flow of customers, there is a possibility of different issues appearing in "My Account" area or during the checkout process. Usually, in order to solve these issues, Admin needs to contact to manually enter all the necessary information in order to log into customer's account and analyze the problem. However, with the Magento 2 Login as Customer module time spent on this can be reduced to seconds.
This module enables admin to enter customers' account from the admin panel and through the "Login As Customer" buttons right from the Orders grid or a certain order page.
All the information about the logging is thouroghly stores in the Login As Customer Log.