UserEcho AlternativesHelp Desk Platforms & Customer Feedback Managers like UserEcho

UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.

More about UserEcho
Copy a direct link to this comment to your clipboard
UserEcho alternatives page was last updated

Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    79 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to UserEcho.

    • Freshdesk is the most popular free alternative to UserEcho.

    • Freshdesk is Freemium and ProprietaryUserEcho is Paid and Proprietary
  2. Zendesk icon

    Zendesk

     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    264 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to UserEcho.

    • Zendesk is Paid and ProprietaryUserEcho is also Paid and Proprietary
  4. UserVoice icon

    UserVoice

     79 likes
    Copy a direct link to this comment to your clipboard

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular SaaS alternative to UserEcho.

    • UserVoice is Paid and ProprietaryUserEcho is also Paid and Proprietary
  5. Ad
    Screenshot
    Survicate icon
    Survicate

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial re...

    https://survicate.com
    Learn More
  6. UseResponse icon

    UseResponse

     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to UserEcho.

    • UseResponse is Paid and ProprietaryUserEcho is also Paid and Proprietary
  7. LiveAgent icon

    LiveAgent

     56 likes
    Copy a direct link to this comment to your clipboard

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  8. LiveChat icon

    LiveChat

     21 likes
    Copy a direct link to this comment to your clipboard

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  10. HelpCrunch icon

    HelpCrunch

     170 likes
    Copy a direct link to this comment to your clipboard

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
    HelpCrunch screenshot 1
     
  11. Fider icon

    Fider

     19 likes
    Copy a direct link to this comment to your clipboard

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    Cost / License

    • Subscription
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
    Fider screenshot 1
     

    • Fider is the most popular Open Source alternative to UserEcho.

    • Fider is Paid and Open SourceUserEcho is Paid and Proprietary
  12. Supahub icon

    Supahub

     4 likes
    Copy a direct link to this comment to your clipboard

    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Feedback boards, Public Roadmap and Changelog
     
  13. Userlike icon

    Userlike

     82 likes
    Copy a direct link to this comment to your clipboard

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger
     
  14. Deskpro icon

    Deskpro

     17 likes
    Copy a direct link to this comment to your clipboard

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Deskpro's Help Centre and Knowledge Base
     
  15. Productboard icon

    Productboard

     46 likes
    Copy a direct link to this comment to your clipboard

    Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Productboard screenshot 1
     
12 of 169 UserEcho alternatives