Zendesk Chat AlternativesTop Help Desk Platforms and other similar apps like Zendesk Chat

One of the most popular alternatives to Zendesk Chat is FreeScout, which is open source with a free version. Other popular alternatives are tawk.to, Tidio , LiveChat and Intercom. You're spoiled for choice with Help Desk Platforms like Zendesk Chat: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Zendesk Chat alternatives page was last updated

Alternatives list

  1. FreeScout icon
     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    Cost / License

    Application type

    Since

    • Since 2018

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    Good alternative?
     
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    260 tawk.to alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2013

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    Good alternative?
     
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    2
  3. Tidio  icon
     37 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    203 Tidio alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    • US flagUnited States
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Good alternative?
     
  4. LiveChat icon
     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    309 LiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  5. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    387 Intercom alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  6. Userlike icon
     83 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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    3
  7. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    Good alternative?
     
  8. Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

    113 Comm100 Live Chat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  9. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    116 ProProfs Chat alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Good alternative?
     
  10. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Chatra screenshot 1
    Good alternative?
     
  11. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Online
    Good alternative?
     
12 of 250 Zendesk Chat alternatives