Free Zendesk Chat AlternativesTop Help Desk Platforms and other similar apps like Zendesk Chat

The best free alternative to Zendesk Chat is tawk.to. If that doesn't suit you, our users have ranked more than 100 alternatives to Zendesk Chat and loads of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Zendesk Chat are Userlike, FreeScout, Tidio and ProProfs Chat.

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Zendesk Chat alternatives page was last updated

Alternatives list

  1. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
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    2
    tawk.to vs Zendesk Chat Comments
    Guest
    Positive
    1

    It's free and works. It could have some more display customizable options.

    Review by a new / low-activity user.
    Guest
    Positive
    1

    Using this from like 30 days, They have a really good support team, And the Android App gets the job done.

    Review by a new / low-activity user.
    • tawk.to is Freemium and ProprietaryZendesk Chat is also Freemium and Proprietary
    • tawk.to is LightweightZendesk Chat is not according to our users
  2. Userlike icon
     82 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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    3
    Userlike vs Zendesk Chat Comments
    Pascal van Opzeeland
    Positive
    0

    easier to use, nicer design

    Guest
    Positive
    0

    much easier to implement, configure and use

    Review by a new / low-activity user.
    ehorn
    Positive
    0

    Yes, Userlike is a very good alternative!

    Review by a new / low-activity user.
    • Userlike is Freemium and ProprietaryZendesk Chat is also Freemium and Proprietary
  3. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    105 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  4. Tidio  icon
     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    78 Tidio alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
  5. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
  6. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Freshchat icon
     1 like

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  8. Drift.com icon
     21 likes

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
  9. Tiledesk icon
     12 likes

    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
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    1
    Tiledesk vs Zendesk Chat Comments
    michelep
    Positive
    0

    It's open source and they have a really good orchestrator between humans and chatbots.

    Review by a new / low-activity user.
    • Tiledesk is Freemium and Open SourceZendesk Chat is Freemium and Proprietary
  10. JivoChat icon
     1 like

    Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
     
  11. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    164 Crisp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
12 of 86 Zendesk Chat alternatives