Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
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Open Source osTicket Alternatives for Linux
There are many alternatives to osTicket for Linux if you are looking for a replacement. The best open source Linux alternative is FreeScout. If that doesn't suit you, our users have ranked more than 100 alternatives to osTicket and nine of them are open source and available for Linux so hopefully you can find a suitable replacement. Other interesting open source Linux alternatives to osTicket are Zammad, Request Tracker, Faveo HELPDESK and Helpy.io.
Alternatives list
143 FreeScout alternatives
49 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
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52 Request Tracker alternativesRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Cost / License
- Free Personal
- Open Source (GPL-2.0)
Application types
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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JTrac is an open source and highly customizable issue-tracking web-application written in Java.
Cost / License
- Free
- Open Source
Alerts
- Discontinued
Platforms
- Mac
- Windows
- Linux
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DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
D
NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
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Germany
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United States
India
Ukraine
Well build, migration from Helpscout very easy, as the UX is very similar.