The best open source alternative to Get Satisfaction is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Vanilla Forum. If that doesn't suit you, our users have ranked more than 100 alternatives to Get Satisfaction and 14 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Get Satisfaction are Fider, Astuto, EUSurvey and Peppermint Ticket Management.
Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.
United States
Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.
SurveyJS is an open-source JavaScript form builder library that allows developers to create dynamic forms, multi-step form wizards, and survey applications.
Estonia
EU
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
United Kingdom
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
EUSurvey is supported by the European Commission to promote interoperability solutions for European public administrations. A hosted version is available free of charge to all EU citizens. Open-source, published under the EUPL licence.
An open source ticket management & help desk solution. A freshdesk alternative.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Ukraine
PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Feature-rich and lightning fast forums. Works standalone or as a Rails engine. Markdown by default, with plugins for code highlighting, KaTeX math, and BBCode. No JavaScript required. Easy deployment on Heroku or with Ansible.
Belgium
