4.8 out of 5 with 141 ratings

Zoho Assist Reviews

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Assist is reasonably priced and works well across Windows, Mac, and Linux. It doesn't offer everything of some of the other options, but it offers enough of the core features for most uses - including by businesses. That said, if you have a budget for LogMeIn or TeamViewer, these are a bit slicker, imho.

The free version is also pretty decent. My bigget frustrations are:

  1. It doesn't allow one to collapse multiple screens into a single screen view (so you end up toggling back and forth between multiple displays).
  2. It doesn't allow blacking the screen while you are working remotely, so the computer appears as unlocked and anyone can see your activity while you work.
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very useful tools for computer and phone remote service maintenance. Very easy and very delight.

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Rich feature set for a very reasonable price compared to more expensive options, such as Teamviewer.

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Zoho is a good software to control unattended vending machines.

Best features:

-Easy setup for customers, they only need a link to download and install Zoho to get customer service in less than 1 minute.
-Tools to restart, turn off, access safe mode, etc without touch windows.
-Mobile applications to access the machine through any device.

  • PRICE, the best advantage over the other services.
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Works great for us connecting to PCs and Macs. Easy for the user being supported to install without complications.

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Easy to use interface. Great Pricing. Reliable Service. Good Feature Set. We love the control panel interface and the ability to switch between multi-monitors easily.

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Extremely easy to use and very secure. Has all the features necessary for remote support, great pricing too!

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I have been using Teamviewer and splashtop for some time now, and found that the integration of Zoho Assist was simply SIMPLE!!! and in this day and age, simple is perfect. The cost is extremely reasonable and I have been impressed with speed and visual display.

[Edited by piperteks, July 27]

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This tool has been particularly useful for providing remote assistance to AzureAD authenticated systems with the "Run as Service" option to overcome UAC issues in providing support. It is very competatively priced and has comprehensive customisation options for those who require it. It also has good logging and auditability for regulated industries or ISO 27K certified organisation.

Would highly recommend you giving it a go!

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This is a great tool to offer remote support to our customers. Easy and reliable!

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Works quite well and is reasonably priced compared to other similar tools with like features.

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Excellent tool. We have replaced GotoAssist with ZOHOAssist and we have what we need for a lower price.

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Excellent tool. We have replaced GotoAssist with ZOHOAssist and we have what we need for a lower price.

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Awesome product, delivers every-time!!

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