Web-based UserVoice Alternatives

There are many alternatives to UserVoice as a web app if you are looking for a replacement. The best Online alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. If that doesn't suit you, our users have ranked more than 100 alternatives to UserVoice and loads of them are available as a web app so hopefully you can find a suitable replacement. Other interesting Online alternatives to UserVoice are LiveAgent, UserEcho, Zendesk and Freshdesk.

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Alternatives list

  1. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
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    2
  2. UserReport icon
     33 likes

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    216 UserReport alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
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    2
  3. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
  4. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
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    1
  5. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    278 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
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    2
  6. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    101 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
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    2
  7. Sleekplan icon
     11 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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    5
  8. Fider icon
     19 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    Cost / License

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
     
  9. Productboard icon
     46 likes

    Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

    83 Productboard alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Quackback icon
     2 likes

    Open-source feedback platform with voting boards, roadmaps, changelogs, and AI agent workflows to incorporate customer feedback directly into the development workflow.

    Cost / License

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Linux
    • Self-Hosted
    • Docker
     
  11. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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    1
12 of 177 UserVoice alternatives