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Universal Chat Alternatives

Universal Chat is described as 'With Universal, you can "meet" your visitors online and turn them into clients. It's a livechat service that allows you to monitor the activities from Telegram apps, and is the only system where users can switch to apps instead of using the web' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Universal Chat, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Windows. The best alternative is tawk.to, which is free. Other great sites and apps similar to Universal Chat are Chatwoot, ProProfs Chat, Intercom and Smartsupp.

Universal Chat alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Universal Chat.
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With Universal, you can "meet" your visitors online and turn them into clients. It's a livechat service that...

Learn more about Universal Chat

  1. tawk.to icon

    tawk.to

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    No screenshots yet


  2. ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.

    Screenshot
  3. Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    Screenshot
  4. Smartsupp icon

    Smartsupp

    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

    Respond form your warehouse or on the go with our mobile app


  5. Mibew icon

    Mibew

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Look and feels of the chat
  6. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

    Screenshot
  7. Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    Conversational bot
  8. Consolto icon

    Consolto

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….

    Site analytics
  9. Zendesk Chat icon

    Zendesk Chat

    • FreemiumProprietary
    • Online
    • Android
    • iPad
    • iPhone
    • Android Tablet

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Screenshot
Showing 10 of 102 alternatives