TXTImpact Reviews

about TXTImpact · · Helpful Not helpful 1 Helpful Report as spam

I am having a very positive experience with them starting from their SMS service to customer support. They are always there in case we had any issues, and they provide ongoing education on how to best run SMS campaigns.

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We have had a great experience with TXTImpact. Our customer rep is very responsive and helps us get value and ROI on our marketing dollars spent with them. They also work well with our web designer to optimize our website. Even though we are not a large account they treat us well and are concerned about being our partner in success.

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TXTImpact texting makes text advertising nearly effortless. I love the ability to make and save a template. It's a great service and easy enough for a beginner.

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So far TXTImpact company has been great, they communicate often and are always there to talk and give advice. It never seems that you are too small for them or that they do not want to talk to you.

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This marketing service has a dashboard that tracks the marketing activities and the results so you can actually hold the company accountable by results that are automatically tracked. Marketing efforts are tackled from every angle. Also, my account manager John is a great guy and gets things done for me when asked. We have achieved our traffic, conversion and sales goals for the last several months. I recommend this marketing services company to any company that is serious about improving its e-commerce business

[Edited by MouldPro, September 19]

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It's one of the most used solutions and shows why. It's really great to use the dashboard, tickets and customers data, besides the chat works nicely in our website.

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TXTImpact is awesome for mass communications to your workforce. You're able to specifically target the users who need new information.

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Love the support. So very helpful and respond to emails timely. I didn't know the lingo or much about marketing, but they were so patient with me. The business has progressed since our company has been with TXTImpact and continuing to improve

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We love the multiple features that TXTImpact Texting has to get an SMS marketing campaign going. The drip messages and auto-scheduler have been the best part. Program in a few messages set the times, and sit back.

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about TXTImpact · · Helpful Not helpful Report as spam

We love the multiple features that TXTImpact Texting has to get an SMS marketing campaign going. The drip messages and auto-scheduler have been the best part. Program in a few messages set the times, and sit back.

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Easy to use. Easy to add contacts and segment them into different groups. However, the number listed in the contact group doesn't always factor in opt-outs.

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It's a great tool to get a message out to a lot of people very quickly. I can sign people up or they can sign themselves up. Also, it's been great to be able to respond to people who have questions, as they can reply and I get an email with their problem. Lastly, the price is right! This service could quickly be sold for a much high amount! Learning the system was easy, and the customer service team has reached out to help on a few occasions.

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I love how simple and easy this product is to use! A lot of my clients and partners work have used this software. It makes it simple to send out mass texts for reminders and a scheduled and then. Love it!

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We have been using TXTImpact for almost a year now, and I appreciate the ease of use of the software. To get through the primary task of setting up an SMS campaign, sending it, and tracking responses, it does the job without making it complicated.

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