Trengo AlternativesOnly apps categorised as Help Desk Platforms
The best Help Desk alternative to Trengo is osTicket, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Trengo and loads of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Trengo are Zendesk, Freshdesk, UseResponse and LiveAgent.
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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.- Paid • Proprietary
- 70 likes106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket VS Trengo
Is osTicket a good alternative to Trengo? - 66 likes244 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Trengo
Is Zendesk a good alternative to Trengo? - 121 likes38 Freshdesk alternatives
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk VS Trengo
Is Freshdesk a good alternative to Trengo? - 132 likes199 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
UseResponse Features
UseResponse VS Trengo
Is UseResponse a good alternative to Trengo? - 56 likes209 LiveAgent alternatives
LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
LiveAgent VS Trengo
Is LiveAgent a good alternative to Trengo? - 29 likes118 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Help Scout VS Trengo
Is Help Scout a good alternative to Trengo? - 20 likes214 LiveChat alternatives
LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.
License model
- Paid • Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
LiveChat VS Trengo
Is LiveChat a good alternative to Trengo? - 34 likes38 Zammad alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
Zammad VS Trengo
Is Zammad a good alternative to Trengo? - 11 likes96 Tender Support alternatives
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
License model
- Paid • Proprietary
Application types
Platforms
- Online
Tender Support Features
Tender Support VS Trengo
Is Tender Support a good alternative to Trengo? - 16 likes134 Deskero alternatives
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
Deskero Features
Deskero VS Trengo
Is Deskero a good alternative to Trengo? - 19 likes94 Solarwinds Web Help Desk alternatives
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
License model
- Paid • Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
Solarwinds Web Help Desk VS Trengo
Is this a good alternative to Trengo? - 3 likes102 HelpDesk 3 alternatives
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
License model
- Paid • Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
HelpDesk 3 Features
HelpDesk 3 VS Trengo
Is HelpDesk 3 a good alternative to Trengo?