Trengo AlternativesOnly apps categorised as CRM Systems

The best CRM alternative to Trengo is LiveAgent. It's not free, so if you're looking for a free alternative, you could try SuiteCRM or Krayin - Laravel CRM. If that doesn't suit you, our users have ranked more than 100 alternatives to Trengo and many of them are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to Trengo are Help Scout, Deskero, Deskpro and Supportbench.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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Trengo alternatives page was last updated Sep 29, 2020
  1. LiveAgent icon
     56 likes

    LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.

    209 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconTrengo Icon

    LiveAgent VS Trengo

    Is LiveAgent a good alternative to Trengo?
     
  2. Help Scout icon
     29 likes

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    118 Help Scout alternatives
    Conversation view

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    Help Scout iconTrengo Icon

    Help Scout VS Trengo

    Is Help Scout a good alternative to Trengo?
     
  3. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero iconTrengo Icon

    Deskero VS Trengo

    Is Deskero a good alternative to Trengo?
     
  4. Deskpro icon
     17 likes

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    75 Deskpro alternatives
    Deskpro's Help Centre and Knowledge Base

    License model

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base
    Deskpro iconTrengo Icon

    Deskpro VS Trengo

    Is Deskpro a good alternative to Trengo?
     
  5. Supportbench icon
     2 likes

    Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations, it's where CS teams go to scale.

    97 Supportbench alternatives
    Communication Hub

    License model

    Platforms

    • Software as a Service (SaaS)

    Top Supportbench Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Ad-free
    11.  Chat Bot
    12.  Customer service
    13.  Knowledge base
    14.  Servicedesk
    15.  AI-Powered
    Supportbench iconTrengo Icon

    Supportbench VS Trengo

    Is Supportbench a good alternative to Trengo?
     
  6. Zonka Feedback icon
     Like this app

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    97 Zonka Feedback alternatives
    Zonka Feedback screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zonka Feedback Features

    1.  Support for Gestures
    2.  Works Offline
    3.  White-labeled
    4.  Question Branching
    5.  Net Promoter Score (NPS)
    6.  Feedback collection
    7.  Skip Logic
    8.  Embeddable
    9.  Multiple languages
    10.  Location-based
    Zonka Feedback iconTrengo Icon

    Zonka Feedback VS Trengo

    Is Zonka Feedback a good alternative to Trengo?
     
  7. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    170 UserEcho alternatives
    Main page

    License model

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    UserEcho Features

    1.  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat
    UserEcho iconTrengo Icon

    UserEcho VS Trengo

    Is UserEcho a good alternative to Trengo?
     
  8. SuiteCRM icon
     25 likes

    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.

    223 SuiteCRM alternatives
    SuiteCRM Home

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    SuiteCRM iconTrengo Icon

    SuiteCRM VS Trengo

    Is SuiteCRM a good alternative to Trengo?
     
  9. BuzzFlow CRM icon
     16 likes

    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    183 BuzzFlow CRM alternatives
    Different Views for different apps in BuzzFlow

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome

    BuzzFlow CRM Features

    1.  Real time collaboration
    2.  Email integration
    3.  Gmail
    4.  Business Automation
    5.  Project Tracking
    6.  Email automation
    BuzzFlow CRM iconTrengo Icon

    BuzzFlow CRM VS Trengo

    Is BuzzFlow CRM a good alternative to Trengo?
     
  10. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    256 TeamWox alternatives
    task management

    License model

    Platforms

    • Windows
    • Online

    TeamWox Features

    1.  Real time collaboration
    2.  ERP
    TeamWox iconTrengo Icon

    TeamWox VS Trengo

    Is TeamWox a good alternative to Trengo?
     
  11. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    152 Kayako alternatives
    Kayako screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing
    Kayako iconTrengo Icon

    Kayako VS Trengo

    Is Kayako a good alternative to Trengo?
     
  12. Reamaze icon
     27 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    112 Reamaze alternatives
    Reamaze is feature-packed and comes with simple pricing!

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad

    Reamaze Features

    1.  Helpdesk Ticketing
    2.  Automated messaging
    3.  Integrated Chat
    4.  Ecommerce Integration
    5.  Marketing Automation
    6.  Social media integration
    7.  FAQ Automation
    8.  Real-time monitoring
    Reamaze iconTrengo Icon

    Reamaze VS Trengo

    Is Reamaze a good alternative to Trengo?
     
12 of 29 Trengo alternatives