Sidekick Studio AlternativesOnly apps categorised as Help Desk Platforms
The best Help Desk alternative to Sidekick Studio is FreeScout, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to Sidekick Studio and many of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Sidekick Studio are osTicket, Zendesk, Freshdesk and Chatwoot.
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Sidekick Studio alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Sidekick Studio.- Paid • Proprietary
- 32 likes29 FreeScout alternatives
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Top FreeScout Features
- Helpdesk Ticketing
- Multiple mailboxes
- SMTP Support
- IMAP Support
- Email workflows
- Workflow Automation
- Auto Responder
- Lightweight
- Ad-free
- No Tracking
- Privacy focused
- Extensible by Plugins/Extensions
FreeScout VS Sidekick Studio
Is FreeScout a good alternative to Sidekick Studio? - 70 likes106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
- Ad-free
- Helpdesk Ticketing
- Dockerized
osTicket VS Sidekick Studio
Is osTicket a good alternative to Sidekick Studio? - 66 likes244 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- Real time collaboration
- Knowledge base
- Email integration
- On Demand
Zendesk VS Sidekick Studio
Is Zendesk a good alternative to Sidekick Studio? - 121 likes37 Freshdesk alternatives
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- Ad-free
- Pricing per agent
- Customer service
- Ads monitoring
- AI-Powered
- Automatic customer engagement
- Scheduled Reports
- Task assignments
- Supports SSL Certificates
Freshdesk VS Sidekick Studio
Is Freshdesk a good alternative to Sidekick Studio? - 22 likes
License model
- Freemium • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
- Live Support Chat
- Chat widget
- Facebook Messenger integration
- Whatsapp integration
- Telegram integration
- Agent dashboard
- Customer service
Chatwoot VS Sidekick Studio
Is Chatwoot a good alternative to Sidekick Studio? - 132 likes199 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
UseResponse Features
- Helpdesk Ticketing
- Kanban Board
- Customizable
- Product Roadmap Management
- Chatbot Builder
- Idea management
- Task assignments
- Kanban Chart
- Knowledge base
UseResponse VS Sidekick Studio
Is UseResponse a good alternative to Sidekick Studio? - 30 likes43 ProProfs Knowledge Base alternatives
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Top ProProfs Knowledge Base Features
- Knowledge base
- Knowledge Management
- Knowledge Base structuring
- Employee Self service
- FAQ Automation
- Wiki documentation
- Document templates
- Self-Service Integration
- Document Sharing
- Wiki
- Help Center
- Self-Serve Capability
ProProfs Knowledge Base VS Sidekick Studio
Is this a good alternative to Sidekick Studio? - 55 likes257 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
Intercom Features
- Customer Segmentation
- Cloud-Based CRM
- Live chat for websites
- Chat Bot
- Canned responses
- Social media integration
- Helpdesk Ticketing
- Knowledge base
- Onboarding
Intercom VS Sidekick Studio
Is Intercom a good alternative to Sidekick Studio? - 24 likes52 GLPI alternatives
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
License model
- Paid • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
GLPI Features
- Website Monitoring
- Incident Management
- Helpdesk Ticketing
- Reporting
- REST API
- Knowledge base
GLPI VS Sidekick Studio
Is GLPI a good alternative to Sidekick Studio? - 13 likes13 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK VS Sidekick Studio
Is HESK a good alternative to Sidekick Studio? - 56 likes205 LiveAgent alternatives
LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
- VoiP Calls
- Gamification
- Beat maker
- Knowledge base
- Call recording
- Customer service
- Helpdesk Ticketing
- Live Support Chat
- Integrated Chat
LiveAgent VS Sidekick Studio
Is LiveAgent a good alternative to Sidekick Studio? - 29 likes118 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
- Customer service
- Knowledge base
Help Scout VS Sidekick Studio
Is Help Scout a good alternative to Sidekick Studio?