Everything In Its Place: With QuestionShark, your customers start topics, which are classified so you know whether they are suggestions, issues, questions, or compliments. This makes it easy for you to triage incoming customer posts. Customers can help each other or you can be more hands on and provide direct assistance.
FAQ-Building: With one click, you can turn any topic into a new Frequently Asked Question. The question and best answer will be added to your FAQ list for the associated products.
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