ProProfs Knowledge Base Reviews

Great tool, easy to use, intuitive and excellent support team

about ProProfs Knowledge Base · · Helpful Not helpful 1 Helpful

Last year, we partnered with this tool to build an internal platform that has proven to be a game changer for our schools. There is no way we would have been successful in achieveinng out learning targets without ProProfs Knowledgebase. They have helped us in every step and played a pivotal role to our success. Truly a customer centric company that cares deeply about offering only the best.

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Most effective tool for boosting sales

about ProProfs Knowledge Base · · Helpful Not helpful 1 Helpful

ProProfs knowledge management tool has been great for empowering the marketing team of an enterprise.

After leveraging this tool, my team bagged in-depth insights into which type of content - articles, ebooks, guides and manuals - are putting up better performance and popular with the audiences.

The visual presentation of insights ensured that the productivity of my team improves and sales rises. "

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A tool for all businesses

about ProProfs Knowledge Base · · Helpful Not helpful 1 Helpful

I came to know about ProProfs Knowledgebase from a friend when I was looking for a tool to create FAQ site and this tool helped me completely. I was able to create and publish manuals in minutes and was able to see all the changes in the revision history. This tool is simply amazing!

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A knowledge management tool - par excellence

about ProProfs Knowledge Base · · Helpful Not helpful

One of the best pro of ProProfs Knowledgebase is revision history so documentation is never lost. Easy to collaborate and create content with permission controls & review process. I use the tool for training and on-boarding new employees. It's a good tool for keeping documents in a central place and revision history is great for quick retrieval of content. Also collaboration is easy by setting up review processes with roles and permissions.

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Best tool for creating FAQs

about ProProfs Knowledge Base · · Helpful Not helpful

I own an online apparel store and I was paying a lot of money on my customer support because we were receiving tons of inquiry via phone calls. I got to know about knowledge base and how it can be used for creating FAQs. Initially, I thought it wouldn’t work but as my bills were piling up, I thought of giving it a shot. Once I created the FAQ site, my customer support calls reduced to half! It was incredible!

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