ProProfs Knowledge Base Reviews

Great tool, easy to use, intuitive and excellent support team

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Last year, we partnered with this tool to build an internal platform that has proven to be a game changer for our schools. There is no way we would have been successful in achieveinng out learning targets without ProProfs Knowledgebase. They have helped us in every step and played a pivotal role to our success. Truly a customer centric company that cares deeply about offering only the best.

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Most effective tool for boosting sales

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ProProfs knowledge management tool has been great for empowering the marketing team of an enterprise.

After leveraging this tool, my team bagged in-depth insights into which type of content - articles, ebooks, guides and manuals - are putting up better performance and popular with the audiences.

The visual presentation of insights ensured that the productivity of my team improves and sales rises. "

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A tool for all businesses

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I came to know about ProProfs Knowledgebase from a friend when I was looking for a tool to create FAQ site and this tool helped me completely. I was able to create and publish manuals in minutes and was able to see all the changes in the revision history. This tool is simply amazing!

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It helped me create an online internal knowledge base for my employees. Features are awesome. A major part of the credit goes to this software as it helped us develop an in-house platform where the workforce can share and update knowledge and stay connected with different teams.

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The software is simple to use and to some extent I was relieved, as it doesn’t require any installation or coding from our end. Although it would have been better if it offered more features, yet I am happy as the IT documentation I could create has received positive feedback from my clients.

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A knowledge management tool - par excellence

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One of the best pro of ProProfs Knowledgebase is revision history so documentation is never lost. Easy to collaborate and create content with permission controls & review process. I use the tool for training and on-boarding new employees. It's a good tool for keeping documents in a central place and revision history is great for quick retrieval of content. Also collaboration is easy by setting up review processes with roles and permissions.

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Best tool for creating FAQs

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I own an online apparel store and I was paying a lot of money on my customer support because we were receiving tons of inquiry via phone calls. I got to know about knowledge base and how it can be used for creating FAQs. Initially, I thought it wouldn’t work but as my bills were piling up, I thought of giving it a shot. Once I created the FAQ site, my customer support calls reduced to half! It was incredible!

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