Privatoria Reviews

Everything and Everyone is a better and more engaged help than Privatoria.

about Privatoria · · Helpful Not helpful

Great VPN.
Stable servers.
Throughput is enough for me! I am in love with Privatoria.

But,

Everything and Everyone is a better and more engaged help than Privatoria. Their support sucks big time and a company is defined by its people. I will not be repurchasing. I have an issue on one of my non-windows machines and they did not care to help me(see Review Tab).

If you are tech-savvy, go for it!
If you are not tech-savvy or just 'advanced", not yet a master in IT, then avoid this! You will, at some point, end up with a headache and a bad feeling in your gut. A feeling telling you you've just wasted money on a VPN that promises a user-friendly and supportive customer experience...
Now mind you, I am tech savvy, but they did not provide me with the needed info. They just suck at support if you have a real issue. With Privatoria you can expect short and laconic support messages with no useful content.

I

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Great with Terrible Customer Support

about Privatoria · · Helpful Not helpful

I am gonna be honest.

Great Speeds, Stable Service, quality-price ratio is great. That's about it! If you know what you're doing you're fine but if you happen to find yourself in situations where you don't know how to handle the tech, read on.

Support-wise, this is the worst of the worst. Do not expect them to solve your issues. Their guides are no better. "User friendly Privtatoria" is just a marketing lie. I have had trouble with them twice and the second time I was forced to contact them we ended up saying our Goodbyes.
Let me tell you more, after my first issue I had doubts about contacting them again because I already knew how unresponsive their customer support is. So, before turning to them for help I had people on reddit try to help me. Reddit, thank you! What would I do without you. But hey, reddit can't know the configuration of their servers and it ended up with a "I know, you don't want to hear this, but see what privatoria can tell you" advice. _If a provider manages to make you ask others first, if a provider manages to make you turn to other people first, if a provider makes you see their support line as a last resort, then this can't be good. _
I normally expect an engaged support and excellent customer experience. I can lower my expectations because of their price and even then there's but one thing to say:
Privatoria's motto is to have an exceptional We-Don't-Care policy.

I am not gonna be lying, their service is great. The same can't be sad about their Customer Service.

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Good security service

about Privatoria and Network Security Services · · Helpful Not helpful

For me it is good solution for data sharing that maximized my online privacy and enhanced my internet safety. Privatoria is user-friendly service and what is really important for me I shouldn’t be tech-savvy to use it.

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