PhraseApp Reviews

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By itself PhraseApp does the job, you find all you can expect from that kind of translation management solution. Interface is OK and not so buggy, customer support is fast (but no that helpful).

We've been customer almost from day 1, and constantly suffered from a despicable (though not so uncommon) pricing change policy: in 4 years we've been working with them, they have doubled their price every year (!), without keeping their existing customers on previous plans.

What was an amazing value proposition at the begining became a very bad one in time. The thing is, since you're stuck with their solution, moving to another provider is a real pain in the a... No way you can discuss.

I'm allergic to providers like PhraseApp who's policy is to glue their customers into their product and then to ransom them. We'll get out asap.

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Phraseapp gives us a great overview over our locales and makes it easy for even non technical people to add and edit translations. Colleagues and Customers can work together to add all necessary translations and as a PO I only have to type in 'phraseapp pull' to the CLI before each release and everyone is happy to see his changes in the productive environment.

The UI is very easy to follow. The search functionality is very easy and accurate. We also use PhraseApp to follow the translations for about 8 different languages. The option to group users based on roles and apply different permissions on each one saved us many times.

Apart from this I never experienced such a great support. Via the website chat you can reach the phraseapp team anytime and if your counterpart is not in office someone else will take over to solve your issues as fast as possible.

Cons
To be honest, I couldn't find anything that I don't like in this application. I personally use it for about 6 months and everything works as it should work, every time.

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Phraseapp is good for keeping translation management out of the tech team. I like generalised interface for translation content that is up to date to everyone. It is easy to find what is missing, easy to point error on translations and push the task to update the locales.

However, I am unsure that I need new complex and modern features, but I still pay fee, that includes them.

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I often use PhraseApp to translate text containing tags and links for 3 very different projects, I must admit that this application is perfect, especially to manage the bidirectional text (LTR and RTL).
In other words, I've never had a problem loading a page, accessing a translation project, sharing a link, commenting or refreshing a page. Also, PhraseApp has a lot of great features. In fact, I consider that PhraseApp integrates a very user-friendly interface and very easy to use, I open different tabs of PhraseApp that I had to translate without feeling any slowdown to load pages or refresh my work. I have never encountered any problem concerning translation loss or other. Finally, I consider that PhraseApp is an extraordinary tool for everyday usage, it facilitates developers tasks in integrating languages.
Thank you PhraseApp!

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What I like most about PhraseApp is the way it streamlines our localization process, as we have to deal with a lot of different keys across multiple platforms. These platforms include mobile (iOS and Android) as well as web based PWAs. With PhraseApp we could eliminate one of our error sources as bug tickets concerning keys and stuff always bothered us again and again. I would recommend using this service to anyone looking for a formalized localization process.

On top to just making the care of our localization data easy, PhraseApp offers live updates of the translations in our app after shipping them, which turned out to be very valuable on launch day of our new product.

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LOVELY!
it's exactly what we needed to manage translations in a fast, intuitive and easy way among colleagues.
Not confusing as many competitors, phraseapp is at the moment the best tool i used so far for professional translations.

I definitely recommend it!

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Phraseapp helps us a lot in the process of receiving the desired translations from our different customers. We used to send them json and it was a mess. Since phraseapp is easy to use our customers understand it quickly and are very happy with it.
I also like the support as they are always available and helpful. One minus is that transparency for the handling of feature requests is not really given and in my case it takes quite long to get something realized.

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Our product is translated across multiple languages and adding new translations or updating translations is a breeze. Navigating the user interface takes a bit of getting used to, but once you know where everything is, it's easy to do what you need to do. Support is also always so helpful!

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At car2go we have been using PhraseApp as a headless CMS for the app for at least 3 years. Depending on the project, developers create keys in PhraseApp that the content team then populates for all our locales. PhraseApp keeps translation management as simple as possible and even allows us the possibility to add screenshots and notes for context. I particularly like that the tracked changes feature makes all updates and edits transparent and easy to revert. This allows us to track revisions and undo changes if necessary. Overall, we find PhraseApp easy to handle and very responsive. In fact, my only wish is that different teams within the company could be educated in such a way that we could one day use it as our main translation tool.

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As we have different projects that contains multiple languages, the biggest advantage if PhraseApp is to manage all of them on one place and it is easy to access by every team member to give input and to the transaction. This helps to speed up the delivery and of course the quality of our products. What I like best is the translation suggestion and versioning of the changes. It helps our team member to collaborate in an easy way and provide quick feedback on the translations.

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I translate many different strings from very different projects, accessed everyday continuously by a lot of people. That being said, I never struggled once to load a page, to access a translation project, to share a link or to refresh a page. I actually open different PhraseApp tabs that I need to translation in the short term and it never slowed down or took time to load. I never lost a translation or else. It's a great tool to use on an everyday basis without running into issues.

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We use PhraseApp in our team for quite a while now and I started using PhraseApp some months ago. It is a very helpful tool for our translations. It allows translations in a very organised and productive manner. It is very easy to handle and work with. Most of my team members have highly technical backgrounds and I can better help them and push our product thanks to PhraseApp, although I do not have a technical background. I can highly recommend PhraseApp!

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PhraseApp is a very useful tool allowing me and my team to efficiently coordinate our translations without getting into troubles or confusion. The ability to create "jobs" and affect specific people, teams, or departments to them is very time saving and increases our productivity. The account management for attributing rights to all our members has made our work very secure and has given us a good control of what's being done. Other tools easily get us messy. I totally recommend the use of PhraseApp as I haven't had a single complaint to make in the 3 years I've used it.

[Edited by camille, February 14]

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Really helpful for managing the consistency of our copy across the product (in English). And also keeping all translations in one place. In-context editor is brilliant for the first steps of translation.

As with most tools, you kind of have to commit to the setup to get the payoff, but we are really happy with our choice. It's great to find a tool that barely requires any engineer time after setup. Was able to add two more languages within 4 weeks as a result of using this tool.

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