ownCloud Reviews

Unreliable and buggy

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I ran my own owncloud server to share large folders between a team of about 10 people in the last year. The whole thing turned out to be a disaster. Constant error messages form the clients that aren't informational. Can't handle moving folders without creating tons of duplicates. I've seen files or folders disapearing mysteriously. "Deleted items" is barely usable, we only get a list of filenames without knowing their structure and where they were. File lists in the web interface have extra high padding so you can only see a limited number of files and have to spend your time scrolling. Moving to owncloud was a mistake, made me spend so much time debugging the sync errors, cleanup up the mess and searching through backups to recover lost files. Now we're finally in the process of moving to a commercial solution which I hope will be more reliable.

[Edited by geoffmen, February 06]

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Try out Nextcloud. We've made huge strides in quality and reliability, something nearly all our customers also remark. Just check out social media comments a bit, or try it out for yourself. I won't guarantee it is perfect, nothing ever is, but a lot better for sure.

I hate it

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I guess my tech saavy is not enough for this wretched software. The install fails. Log in fails. Too many tweaks are necessary just to see if this atrocious software is even for you. There is either a glut of tech info that you have to be a coder to understand or there is absolutely nothing for a manual to walk someone through the process of setting this up using an existing website with unlimited storage. Either way, if you are not a coder...don't go this route!!!!

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My personal thoughts on owncloud vs nextcloud:

Owncloud:

  • much more reliable than nextcloud > everything works, i did not see any bugs.
  • both server and client updates work

Nextcloud:
I've read the "nextcloud guy"'s comment so i gave it a try

  • site loads or not or elements are missing/not working, false positioned etc. > confusing, i checked at least 100 times the server settings but i could not find anything wrong with it
  • still can't close the video player (known bug more than a year on github)
  • you will hit the F5(reload) button to reload the page on every single failure like those, very annoying, often comes 404 error also
  • all files are suddenly gone during my "test phase"

I will not waste more time on nextcloud. I don't feel this ready. I'll check it next year.

A little help for install:
owncloud (same for 16.04) & nextcloud

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The update function never works. Its a huge effort to get the system over the 2GB single download limit and once you get it set it just seems to want to break. The UI is inelegant and simple things like moving files around, into folder or between folders, is just really a pain. And how you can screw up search so that, well yes it searches, but presents results in a completely mystifying manner. Most of the users we give accounts to putz with it for a while and drop it. Really, 95% drop it. We have stopped suggesting it to new users altogether. We have used owncloud for a couple of years, hoped it would improve, but it hasn't and we've given up any hope that it will improve in any significant manner any time soon, if ever.

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You should certainly try out Nextcloud. We fixed the update process - for Nextcloud 13.0.0, more than 10.000 servers were updated in a few days without issues. Just look on twitter - I won't claim it is perfect, no software ever is, but we certainly fixed the updates for pretty much everybody.