overGrive Reviews

OverGrive bad

about overGrive · · Helpful Not helpful 2 Helpful Report as spam

I purchased OverGrive over a year ago and for a while, was pleased. After an Ubuntu update, it stopped working, so I emailed support. After a few emails, it was again working, but last week, after another Ubuntu update, it again stopped working.

I emailed support, waited a couple days, and received no answer.

I emailed a second time, waited again, no answer.

Three emails, days since, no response.

Today I received this:

_Subject: Re: overGrive again not working
From: Christiaan Diedericks <webmaster@thefanclub.co.za>
Date: Mon, Jun 12, 2017 1:59 pm

Wow - try and get Google or Apple to respond to emails_

Yep, I agree with Christian. They're no Google or Apple.

Don't waste your time or money.


about overGrive · · Helpful Not helpful Report as spam

If there is a weakness with overgrive it is that it feels a little too dormant a product. It sits there working, but every time a new version of the Linux you use comes out you look at the website, and wonder what will happen if the code turns out to need a tweak.

So far, nothing bad has happened, but this week I had to dig out the activation code from my records, and also check whether I had a current version. Worst case, I would have to go back to using the web interface. After all the fuss there has been about flaws in the x86 chips, and long-term misunderstandings by developers, in the first half of 2018, the current version (and the website) feel a little too old.

But it keeps on working. The cost of the licence is so low that I could spend more money on beer without falling over. It's just that I have that uncertainty about the long term. At least you can try it out.