osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Customer Chat Helpdesk ticketing Add a feature 45 Like
Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps Ad-free Team Collaboration Add a feature 86 Like
OTRS Business Solution™ The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl Helpdesk ticketing Add a feature 32 Like
Brimir Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets... Free Open Source Mac Windows Linux Web Android ... iPhone Android Tablet BSD iPad Self-Hosted Helpdesk ticketing Add a feature 15 Like
Request Tracker RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community... Free Open Source Linux Web Perl No features added Add a feature 13 Like
Kayako Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad Customer Chat CRM Knowledge base Add a feature 18 Like
HESK Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software... Free Windows Linux Web No features added Add a feature 10 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac OS X Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
Web Help Desk The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble ticket email notifications, support... Commercial Mac OS X Windows Linux Web iPhone ... Chrome Safari IT Asset Management Knowledge base Add a feature 19 Like
Helprace Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Commercial Mac OS X Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad CRM Multiple languages Portable Wordpress integration ... Workflow Automation Add a feature 10 Like
Cerb Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a... Commercial Mac OS X Windows Linux Web CRM Real time collaboration Add a feature 8 Like
HelpDesk The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system... Commercial $ $ $ Mac OS X Windows Linux Web Android ... iPhone Blackberry Chrome OS Windows RT Android Tablet Windows Phone iPad Self-Hosted Blackberry 10 PlayBook Kindle Fire Helpdesk ticketing Multiple languages Add a feature 2 Like
Zent.io Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The... Commercial $ $ $ Mac Windows Linux Web Call recording Customer Chat Knowledge base Real time collaboration Add a feature 33 Like
DiamanteDesk Easy-to-use help-desk open source support ticketing system and customer service solution. Free Open Source Mac OS X Windows Linux No features added Add a feature 3 Like
Trakdesk Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support... Commercial Mac Windows Linux Web Windows Mobile ... Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire Gamification Knowledge base Add a feature 25 Like
